Soft Skills are a Critical Component of WorkForceConnexion’s Matching Algorithm


Recently many organizations are finding it increasingly difficult to identify applicants who can communicate clearly, take initiative, problem-solve and get along with co-workers. Often called soft skills, these traits can make the difference between a standout employee and one who just gets by.

WorkForceConnexion utilizes a proprietary algorithm to match candidates to employer requirements using a combinations of job roles and candidate profiles. Job roles, which make up the employer requirements, are a combinations of hard and soft skills, specific areas of knowledge, professional certifications, etc. While profiles include the candidate’s proficiency level and hands on experience across a broad range of skills and knowledge - including extensive assessment of the candidate's soft skills.

Following are a few of the soft skills that are incorporated in the candidate profiles:

  • Flexibility - Expect change and plan for it. React quickly and minimize the disruption change can bring.
  • Time Management Skills - Ability to prioritize, to maximize what you get done in the time you have and to delegate, reducing the number of things you have to do.
  • Communication Skill - Communicate with your boss, your peers, your subordinates, both verbally and in writing.
  • Dependability - Can you be depended on to be where you need to be, to do what needs to be done, to do what you say you will? And will your peers and your subordinates believe they can depend on you too?
  • Candor - Tell it like it is. Don't say what you think the boss wants to hear.
  • Mental Agility - Ability to catch on quick, understand business in general and your industry in particular. 
  • Teamwork - Work well with the other members of your team and focus on common goals.
  • Goal Setting - Figure out what needs to be done and set specific goals for yourself and for your team.
  • Take Direction Well -  Be able to not only accept directions, but to do so with a positive attitude, and learn from guidance given.

Supporting the growing importance in soft skills are the recent findings in a Wall Street Journal survey of nearly 900 executives where:

92% said soft skills were equally important or more important than technical skills. 

89% said they have a very or somewhat difficult time finding people with the requisite attributes. 

WorkForceConnexion builds soft skills into our process resulting in candidates that have both the technical skills and experience that you need - and the personality traits that will insure their success.